12 Ways to Overcome The Media Could Not Be Loaded in Chrome

 Can't you load videos on Google Chrome and get the error message "The media could not be loaded either because the server or network failed"? Use these 12 troubleshooting steps to find the cause and fix playback problems.

It's not uncommon for the browser to freeze while opening certain websites, rendering images, or playing videos. A common error that you might see during video playback in Chrome browser is “The media could not be loaded either because the server or network failed”.

This error comes from the browser, not the website where you are trying to watch the video. Here, the admin has compiled a list of fixes that can be used to solve the media could not be loaded either because the server or network failed in chrome.

1. Check Internet Connection

First, check the internet connection. Try visiting a different site in the same browser to see if it works. If the cause is the internet, restarting the router, reconnecting the internet, or contacting the ISP for major connectivity issues should resolve the issue. Start applying the fixes below if it's not an internet issue and it's only happening on one web page.

2. Check for Server Issues

Error the media could not be loaded either because the server or network failed can be caused by a problem with the server where the video you are playing is hosted. Therefore, you guys should rule out this possibility. For that, open another browser on your device and play the video there. If the video fails to play, you can try playing it on another device (if you have one).

This is most likely a server side issue if you are experiencing the same error on other browsers and devices. There is nothing you can do about server related issues. Therefore, you should wait until the problem is resolved.

3. Refresh the Web Page

Refresh the web page where you see this error. If the error persists after refreshing the web page and restarting the video, it may be more severe and requires further investigation. Proceed with the rest of the fix in that case.

4. Change DNS Servers

You may also experience the error “The media could not be loaded either because the server or network failed” due to ISP restrictions. This is more likely to happen if you use Wi-Fi at a library or college, where administrators may impose restrictions. You need to change the DNS server to eliminate this possibility.

5. Update Chrome

Outdated browsers can often cause the problem in question. As a result, if you disabled Chrome's auto-update setting, it might be time to enable it and update your browser manually.

Chrome updates

1. If you are not sure whether your browser has been updated, click the three vertical dots in the top right corner of Chrome

2. Navigate to Help > About Google Chrome.

3. If the browser is not updated with the automatic update feature not turned off, the browser will automatically look for available updates and update itself to the latest version.

4. Turn on Chrome's automatic update to prevent the same problem from happening again. If Chrome is already on the latest version, you will see a message saying, “Chrome is already updated”.

The message ensures that out of date Chrome is not causing the problem. The next step is to check if you are accessing the videos on the web page using a VPN.

6. Disable Or Enable VPN

Even though a VPN protects privacy, sometimes it can hinder your browsing experience. So, if you are accessing videos while VPN is enabled in your browser, disable it. This fix also works the other way around, so you can access videos using a VPN if you didn't use one before.

Sometimes, access to certain media pins is restricted from certain locations. Using a VPN connection will eliminate this possibility. When disabling or enabling the VPN failed to fix the problem, it's time to clear browser cache and history.

7. Clear Cache And Browser History

Cached data speeds up web page loading by keeping some elements in place from previous visits. However, it builds up when left unchecked and adversely affects browser performance. Therefore, it is very important to clear the cache to prevent cache inference. To clear Chrome cache and history, follow these steps:

Clear Browser Cache And History

1. Press CTRL + H to open the Chrome History page.

2. Click Clear browsing data on the left sidebar.

3. Click the Advanced tab.

4. Check the boxes for Browsing history, Cookies and other site data, and Cached images and files.

5. Press the Clear data button.

It is also possible to clear history in other browsers in the same way. After deleting it, access the video on the web page again. Does the error persist? If so, the next step is to disable the ad blocker.

8. Check for Profile Specific Issues

In some cases, the problem may be specific to your browser profile. To rule it out, try playing the video in the Incognito window.

To open an Incognito window, click the three vertical dots in the top-right corner of Chrome, then click New Incognito Window. After that, visit the same website and play the video.

Check Profile Specific Issues

If the video plays successfully this time, it indicates that the problem is profile specific. So, login with another profile in your browser and play the video again.

If you don't find any errors on the new profile, you should leave the old profile and permanently switch to the new profile. However, If switching profiles or using the Incognito window doesn't help, try applying the next fix.

9. Disable Ad-Blocker Extensions

Ad-blocker extensions block ads on websites by directly interfering with site scripts. It can also cause some of the site's content to load incorrectly or prevent HTML tags like the <video> tag from running, resulting in the error we're discussing. Temporarily disabling those extensions can help solve the problem.

To disable Ad-blocker extensions, follow these steps:

Disable Ad-Blocker Extensions

1. Click on the three vertical dots in the upper right corner.

2. Go to More features > Extensions.

3. Find the Ad-Blocker extensions in the installed extensions.

4. Use the toggle to disable extensions, or press Remove to uninstall them from Chrome.

If disabling Ad-blocker extensions fails to solve the problem, you should reset your browser.

10. Download the video

If none of the fixes work for you, consider downloading the video that is having trouble playing. Many video downloaders allow users to download videos from websites.

Choose one of them and try to download the video. With this alternative, you can watch videos after downloading them. However, if you want to avoid downloading videos every time you want to watch an embedded video, then you have to fix the root cause. To achieve this, continue to apply the remaining fixes.

11. Reset Chrome

If none of the above fixes work, we recommend resetting Chrome. This will revert any changes you've made to the settings so far, eliminating the possibility that customizing them is causing problems. However, it will revert all customizations, so you will have to start setting up the browser from scratch. Be aware of that risk before you reset it. To reset Chrome, follow these steps:

Reset Chrome

1. Click on the three vertical dots in the upper right corner.

2. Go to Settings.

3. Click the Reset button and clean it.

4. Click Restore settings to their original defaults.

5. Then click Reset settings.

When resetting the browser option doesn't work, consider reinstalling the browser from scratch as a last resort.

12. Reinstall Chrome

While resetting the browser will provide a fresh start, reinstalling it will remove any possible restrictions on the browser and OS side. But before you do that, uninstall it properly. Follow these steps to uninstall Chrome on Windows:

Reinstall Chrome

1. Open the Windows Settings app.

2. Navigate to the Apps section.

3. In Apps & features settings, type Chrome in the search box.

4. Click and press Uninstall.

Uninstalling Chrome on macOS requires a few different steps, but they are just as easy. After you have uninstalled Chrome, download the new chrome and install it again. A fresh reinstall will likely solve the problem and improve your browser's overall performance.

Conclusion

So those are some ways to overcome the media could not be loaded either because the server or network failed in Chrome. Hopefully, you fixed the browser issue and can get back to watching the video you were trying to play. If none of the troubleshooting steps solves the problem, consider switching to a different browser as a last resort. You may consider switching away from Chrome permanently if webpage videos work fine in other browsers.

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Resa Risyan

Just an ordinary person who wants to share a little knowledge, hopefully the knowledge I provide can be useful for all of us. Keep in mind! Useful knowledge is an investment in the afterlife.