10 Ways to Overcome Google Chrome Not Responding / Crash
10 Ways to Overcome Google Chrome Not Responding / Crash
Google Chrome has been recognized by most of the internet users as the fastest and most efficient web browser ever. Despite all this, Chrome is not 100% bug free. This article will guide you through all the basic fixes to some advanced fixes to fix or fix Google Chrome not responding/crash.
How to Overcome Google Chrome Not Responding
There are several ways that can help you overcome Google Chrome not responding on Windows. However, it is possible that not all solutions will work for you.
Depending on the cause of why Chrome has stopped responding, this solution will work. The first and most important thing everyone should do is Restart Chrome. If it works, then everything is fine. However, sometimes, restarting just isn't enough.
Chrome will run but crash after a certain amount of time, or won't start at all. If so, you can try the set of solutions mentioned below to fix Google Chrome not responding.
Note: Here the admin uses Indonesian Google Chrome, so if you use English Google Chrome you can translate or change the language settings first.
1. Update Chrome
If your Chrome browser is not updated to the latest version, Chrome not responding error might bother you. Make sure your Chrome is up to date. Here's how to update Chrome to the latest version:
Step 1: Open the Chrome menu. by pressing the three-dot icon at the top right of Chrome. From the Chrome menu, navigate to the Help section and select the About Google Chrome option.
Step 2: A new window will open in your Chrome browser. Here, Chrome will start looking for the latest version. If a new version is available, you will get the option to update Google Chrome. Begin the Chrome update. When the update is complete, restart the Chrome browser.
2. Clear Browsing History, Cache And Cookies
If any browsing data overloads your Google Chrome, it can cause some problems with your browser like running slow or stop responding. So when Google Chrome is not responding, you can delete browsing history, cache and cookies for your browser.
Step 1: Press the three-dot icon on the top right of the interface, select the More features option from the menu, then select Clear browsing data.
Step 2: When you open the Clear browsing data pane, go to the Basic or Advanced tab, select Time Range, check the data that needs to be cleared, then click Clear data.
Clean Browsing History, Cache And Cookies
Then relaunch your Google Chrome browser and see if the problem with Google Chrome not responding has been fixed.
3. Turn off Chrome Add-ons
Add-ons are Chrome extensions that let you do more in your browser, or that enhance your user experience. For example, the AdBlock add-on blocks ads. Extensions are sometimes added manually and sometimes added by other programs on your computer.
If you have too many add-ons, they can overload your browser and cause the Google Chrome not responding problem.
Step 1: Open the Chrome Extensions menu. For this, open Chrome's main menu by clicking on the 3-dot icon on the far right side of Chrome's address bar. Now click on the More tools option, then from the expanded menu that will open, click on the Extensions option.
Step 2: The Extensions menu will open in a new tab. Enable Developer mode on the right. Then find the extension that you don't use anymore and that you want to turn off or delete.
Turn off Chrome Add-ons
4. Restore Chrome Settings To Default
If you don't clarify which part causes Google Chrome to not respond continuously, you can choose to reset your browser settings. How to do it?
Open your Google Chrome, click on the three dot icon button then go to Settings > Advanced > Reset and wipe, tap on Restore settings to their original defaults and then click on Reset Settings.
Restore Chrome Settings To Default
5. Allow Chrome Through Windows Defender Firewall
Sometimes denied access to the Internet is another cause of Google Chrome Not Responding issue. To allow Chrome through the Windows Defender Firewall:
Step 1: On your keyboard, press Windows Logo key + R simultaneously. Then type firewall.cpl control into the box and click OK.
Step 2: Click Allow an app or feature through Windows Defender Firewall.
Step 3: Click Change settings. Then make sure the 4 boxes for Google Chrome are all checked and click OK.
Allow Chrome Through Windows Defender Firewall
Step 4: Relaunch Google Chrome and check if the Google Chrome not responding issue is fixed. If yes, then great! But if still not then proceed to the next method.
6. Disable Hardware Acceleration
Hardware Acceleration is a feature that offloads heavy graphics tasks to your GPU instead of your CPU doing it. Enabling this can help Chrome run more smoothly, but it can also cause problems in some cases.
If you are still experiencing Google Chrome not responding after trying the fixes above, you should disable Hardware Acceleration and see if there is a difference. To do so, open chrome press the three dot icon then go to Settings > Advanced > Accessibility and disable the option Use hardware acceleration if available near the bottom of the list.
Disable Hardware Acceleration
7. Clear DNS Cache To Fix Errors
If Google Chrome crashes and is not responding, there is also a possibility that your DNS Cache or IP settings can mess with Chrome, not letting Chrome access the internet, causing Google Chrome not responding error. To ensure all that, you can try clearing the DNS Cache and resetting the IP address. Here are the steps to do it:
Step 1: Open Command Prompt in Admin mode. For this, press Windows key + X together. From the menu that opens, click the Command Prompt (Admin) option. Windows will confirm if you want to open Command Mode with Admin privileges via a dialog box, confirm by clicking the Yes option.
Step 2: In Command Prompt, you have to execute the following two commands. Execute the following first command and press Enter, and when the related operation is complete, enter the next command and press the Enter key again:
netsh winsock reset
Clear DNS Cache To Fix Errors
These two commands will clear the DNS Cache and reset the IP address. After this, launch Chrome and check if you can access the internet without any error. If you still get the Chrome not responding error, try another method.
8. Disable Proxy Settings In Windows 10
Proxies are a way to protect your privacy online. However, sometimes it will cause Chrome not responding in Windows 10. So when you face this problem, you can disable Proxy settings according to the following guide.
Step 1: Open Settings and select Network & Internet from the menu.
Step 2: Click Proxy on the left pane and then disable Automatically detect settings on the right pane. Now check if the problem of Google Chrome not responding is fixed or not.
Disable Proxy Settings In Windows 10
9. Reinstall Chrome
Another solution for Chrome not responding is to reinstall Chrome on your PC. Reinstalling Chrome ensures that you have gotten rid of the old Chrome files installed on your PC which may be corrupted. And, you start over by installing Chrome again. To reinstall Chrome on your PC, you can follow the steps below:
Step 1: Open Windows Run box by pressing Windows Logo key + R together. In the Run box, type appwiz.cpl and press the Enter key. This will open the Windows Programs and Features tool.
Step 2: In the Programs and Features window, you will see a list of all the Programs installed on your PC. From the list, find Google Chrome and right click it. You will get an option to Uninstall Chrome. Select the option and Chrome will be uninstalled from your PC.
Step 3 : Now, you need to reinstall Chrome. For this, open your Internet Explorer browser or any other alternative browser you have on your PC. Go to the Google Chrome site and Download Chrome. Then Install Chrome.
After installing Chrome, run it on your PC and see if the error persists. While this will definitely fix the error, continue to the next step if the Google Chrome not responding error still appears.
10. Check for viruses and malware
Sometimes having a Virus or Malware in your PC can stop Chrome from working and thus give Google Chrome not responding error. Scan your PC for Viruses and Malware, and when found, remove them immediately. Chrome has a basic built-in malware scanner, but you're better off scanning with Malwarebytes for a more thorough check.
So those are some ways to deal with Google Chrome not responding / crashing. Actually this error can also occur due to hardware problems, for example your computer has low RAM (which is often a problem due to Chrome's high memory usage), this can cause Google Chrome to crash. But if all that still fails, you may need to contact Google customer support to solve the problem.
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